Computer troubleshooting
Slow performance, startup issues, software errors, updates, cleanup, and everyday Windows support.
Calgary IT support
Clear answers. Working tech.
Professional IT support for Calgary households and businesses—from slow computers and unreliable Wi-Fi to secure, well-organized systems.
Homes + small businessesSupport sized to the way you work and live.
Remote + onsiteChoose the support path that fits the issue.
Clear scope and next stepsUnderstand the issue, recommendation, and rate.
Choose your support path
Services shaped around your setting.
Select personal or business support to see the services most relevant to you. You can switch at any time.
What kind of support do you need?
Choose an option above for a focused list of services. Rates remain transparent: $75/hour remote or $150/hour onsite, with a one-hour minimum.
Personal & home technology support
Patient, professional help for the computers, connections, accounts, and devices your household relies on.
Home Wi-Fi & connected devices
Unreliable connections, dead zones, router setup, printers, smart devices, and network troubleshooting.
Accounts, security & backups
Account protection, safer settings, malware concerns, backup planning, and guidance for protecting important files.
New technology setup
New computers, software, peripherals, accounts, file organization, and moving essential files from an old device.
Business IT support
Responsive support for Calgary businesses that need reliable day-to-day technology without an in-house IT department.
Workstations & user setup
Computer deployment, new-user onboarding, software configuration, updates, and troubleshooting for staff devices.
Microsoft 365 assistance
Support for accounts, email, access, common configuration issues, and the tools your team uses every day.
Office networks & shared devices
Wi-Fi, routers, printers, shared technology, connectivity issues, and practical network improvements.
Security, backups & planning
Account protection, backup planning, safer settings, technology reviews, and practical priorities for a growing team.
Straightforward pricing
Know the rate before support starts.
Choose remote help when the issue can be handled online, or an onsite visit when it needs hands-on attention.
Get help from wherever you are.
$75CAD / hour
A practical option for software, accounts, updates, configuration, email, performance, and other issues that don’t require physical access.
Call about remote supportHands-on support at your location.
$150CAD / hour
Best suited to hardware, cabling, Wi-Fi coverage, device installation, office setups, and problems that need in-person diagnosis.
Book an onsite visitBoth support options have a one-hour minimum.
Who we support
One local contact, two kinds of client.
Technology problems don’t care whether they happen at a kitchen table or a growing office. The support should still be clear, patient, and useful.
For Calgary homes
Patient help for the technology your household depends on.
- Slow or unreliable computers
- Home Wi-Fi and connected devices
- Software, accounts, updates, and files
- Safer settings and backup guidance
For small businesses
Responsive support without the overhead of an in-house IT team.
- Workstations and new-user setup
- Office Wi-Fi, printers, and shared devices
- Microsoft 365 and everyday troubleshooting
- Security, backups, and technology planning
A real person behind the support
Meet Mutasif.
Founder and technician at Essential Technology.
I built Essential Technology around a simple idea: professional support should be direct, accountable, and easy to act on.
When you call, you can explain the issue in your own words. I’ll help narrow it down, recommend remote or onsite support, and make the next step understandable.
MUTASIF GONDAL
CALGARY, ALBERTA
CALGARY, ALBERTA
How support works
Start with the problem—not a form.
Call or text with a short description of what isn’t working. From there, we’ll identify the most sensible support path.
Describe the issue
Share what’s happening, what it affects, and anything you’ve already tried.
Choose remote or onsite
We’ll determine whether the problem can be handled online or needs hands-on support.
Get a clear next step
Work through the issue with practical guidance and an explanation you can use.
Common questions
Before you call.
Quick answers about rates, support options, and the kinds of technology Essential Technology can help with.
How much does IT support cost in Calgary?
Remote IT support is $75 CAD per hour. An onsite visit is $150 CAD per hour. Both options have a one-hour minimum.
Do you support both homes and businesses?
Yes. Essential Technology supports Calgary residents and small businesses with computers, Wi-Fi, networks, security, backups, setup, and everyday technology problems.
What can be fixed remotely?
Many software, account, update, performance, email, and configuration issues can be investigated remotely. Hardware, cabling, Wi-Fi coverage, and hands-on setup may be better suited to an onsite visit.
How do I get started?
Call or text 403-978-6781 with a short description of the issue. You don’t need to diagnose it first—just explain what you’re seeing and how it’s affecting you.
Do you help with new technology setup?
Yes. Support can include new computers, software, peripherals, accounts, file organization, connected devices, and practical guidance for using the new setup.
Let’s get your technology working.
Call or text Essential Technology with the problem. You’ll get a clear conversation about what it needs and whether remote or onsite support fits best.